Medina County Auditor's Office
AT THE GROCERY STORE
SCALES....
 Commercial Scales
These scales are used to price items by weight. A deli scale is one of
the more frequently checked scales of this type. One reason for checking the products in a
deli or grocery store is that the tare weight can be added to the product weight which
would make the overall price greater. The scales are also checked for accuracy by weighing
standard weight blocks.
Non-Commercial Scales
These are the scales that you see in doctors' offices or schools. They
are tested for accuracy against standard weight blocks. The owner of this type of scale
usually calls the Auditor's Office to schedule a testing. Locally, when wrestling
tournaments are held in the schools, the weigh-in scales will be tested.
1. Watch the scale and the amount registered. The scale should be placed
so you can see the weight, price and other information displayed.
2. Make sure the scale shows a zero or minus sign before anything is weighed. Pay ONLY for
the product, NOT for the packaging.
3. If you have any questions about how a store weighs or measures products, ask the
manager for information first. He or she should answer your questions.
4. If the problem is not resolved, contact your Medina County Weights and Measures Office
for advice or assistance.
AT THE GROCERY STORE
CHECKOUT..........
 UPC
Scanners
The purpose of checking scanners is to reduce the
problems with scanner errors. We normally randomly select items from a store, choosing
items from all departments. We write down the item and the sticker price, then take the
items to the check-out and scan each item. The stores are required to correct the pricing
in their computer so that they scan correctly.
1. Watch as the price of the item shows on the check-out register.
2. Ask the clerk to check the price if you think the scanned price is incorrect.
3. If the scanned price does not agree with the posted price, ask the store manager to
correct it.
4. Save the cash register receipt in case you have questions or a problem later on.
5. If the problem is not resolved, contact your Medina County Weights and Measures Office
for help.
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